Terms of Service

Effective Date: 1/1/25

Welcome to TimpCreative.com. These Terms of Service (“Terms”) govern your use of the website and services provided by Timpanogos Creative, LLC (“we,” “us,” “our”), a business registered in Utah. By accessing or using our website or services, you agree to these Terms. If you do not agree, please do not use our services.

1. Services Provided

TimpCreative offers digital marketing, web design, SEO, branding, and related services. Specific terms for individual projects or subscriptions will be detailed in signed agreements between TimpCreative and the client (“you,” “your”).

2. Use of the Website

A. Eligibility

• You must be 18 years or older to use our services.
• By accessing our website, you confirm that you have the legal capacity to enter into these Terms.

B. Prohibited Activities

You agree not to:

• Use the website for illegal purposes or activities.
• Attempt to disrupt or interfere with the website’s functionality.
• Copy, reproduce, or distribute any part of our content without prior written permission.

3. Payments

A. Payment Terms

• Payments are processed securely through Stripe.com. You agree to abide by Stripe’s terms and policies, which can be found at https://stripe.com/privacy.
• Payments must be made in accordance with the specific terms outlined in your contract with TimpCreative.

B. Late Payments

• If a payment is not made by the due date, late fees may apply as specified in your contract.
• Persistent non-payment may result in the suspension or termination of services.

C. Refund Policy

• Refunds are governed by the terms of your specific agreement with TimpCreative. Custom work, once started, is generally non-refundable.

4. Intellectual Property

A. Ownership

• All content, designs, and intellectual property created by TimpCreative remain our property until full payment is received. After payment, ownership transfers to you unless otherwise specified.

B. Restrictions

• You may not copy, modify, or distribute any intellectual property owned by TimpCreative without explicit written permission.

C. License for Use

• By using our services, you are granted a limited, non-exclusive, non-transferable license to use the delivered content for its intended purpose.

5. Termination

A. Termination by You

• You may terminate your agreement with TimpCreative by providing written notice, subject to the terms of your contract, including any applicable cancellation fees.

B. Termination by Us

• We reserve the right to terminate or suspend services if:
  • You violate these Terms or any applicable laws.
  • Payments are not made as agreed.
  • Your behavior is deemed abusive, harassing, or inappropriate.

C. Effects of Termination

• Upon termination, all outstanding payments must be settled.
• Any content, designs, or deliverables remain the property of TimpCreative until payment is completed.

6. Limitation of Liability

TimpCreative and its affiliates are not liable for:

• Indirect, incidental, or consequential damages arising from your use of our services.
• Loss of data, revenue, or profits due to delays, errors, or omissions in the services provided.
• Any damages resulting from third-party tools or platforms, including Stripe.

Our liability is limited to the amount you have paid for the specific service giving rise to the claim.

7. Warranties and Disclaimers

• TimpCreative provides its services on an “as-is” and “as-available” basis.
• We make no warranties, express or implied, regarding the quality, reliability, or results of our services.
• While we strive for accuracy and quality, we do not guarantee specific outcomes from our services (e.g., rankings, traffic, or sales).

8. Indemnification

You agree to indemnify and hold TimpCreative harmless from any claims, damages, or liabilities arising from:

• Your use of our services.
• Your violation of these Terms or applicable laws.
• Any third-party claims related to content provided by you.

9. Governing Law and Dispute Resolution

• These Terms are governed by the laws of the State of Utah, without regard to conflict of law principles.
• Any disputes will be resolved exclusively in the state or federal courts located in Utah County, Utah.
• Both parties agree to attempt mediation before pursuing formal legal action.

10. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Updates will be posted on this page, and continued use of our website or services constitutes your acceptance of the revised Terms.

11. Contact Information

If you have questions about these Terms, please contact us:

Timpanogos Creative, LLC
Email: hello@timpcreative.com

By using TimpCreative.com or our services, you agree to these Terms of Service. Thank you for trusting TimpCreative to help grow your business.