Take A Break Spas & Billiards

A full rebuild, a marketing stack the store owns, and an app
Spa, pool table and sauna retail · Utah

The situation

A showroom retailer whose website, ad accounts, email list and lead routing all lived with a previous agency. Nothing was owned by the store, the site was slow to change, and the list had never been used.

What we did

Rebuilt the site page by page on a stack the store owns, and moved hosting
Migrated CRM, email and texting to HighLevel and Twilio, including number provisioning and carrier registration
Rebuilt the email list and repaired deliverability so campaigns land in the inbox
Took over Google and Meta ads, verified conversion tracking, and produced video ad creative
Took manufacturer leads off the old agency’s pipeline and into infrastructure the store controls
Built a custom mobile app for the store’s customers

The result

86 pages

Rebuilt and relaunched

6

Product lines with their own catalog templates

1 app

Custom customer app in the App Store

100%

Accounts and data owned by the store
Visit Take A Break

How it went

The rebuild

Eighty-six pages and six product lines (hot tubs, swim spas, saunas, pool tables, massage chairs, cold plunges) were moved off the old builder onto Bricks, with a catalog template per product line so a new model is a data entry, not a design job. Hosting moved at the same time. Launch was August 1, 2026.

Owning the stack

CRM, email and texting moved into HighLevel with Twilio numbers registered for business texting. The email list was rebuilt and deliverability repaired before the first campaign went out. Manufacturer leads that used to route through the old agency now land in a pipeline the store controls.

Ads and video

Google and Meta accounts were taken over, conversion tracking was audited and verified, and video ad creative was produced from the store’s own footage.

The app

A custom mobile app gives the store’s customers care schedules, chemical guidance, service requests and offers in one place. It is now offered to other catalog retailers as Companion.

All work

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